In today's environment business practices, policies and execution methodologies are continuously changing and getting transformed, better technologies and ways of using technologies are continually emerging. Managing IT to keep in step with business, while leveraging existing assets, is one of the biggest challenges faced by enterprises in Mexico City and across the globe.
Pegasus helps you achieve this by our various proven approaches to Application Management and Application Maintenance activities. These activities can vary from small fixes to the existing defects to pushing new business rules in an established product. Pegasus ensures that the product and business standpoint has been very well understood by the offshore team through its well planned knowledge transition process and systematic testing and debugging processes. We have proven skills to analyze the impact of any changes proposed to the system and that helps in projecting the related effects to the other parts of the system. This impact analysis phase is very crucial in any maintenance project as this helps the customer in understanding the design and release effect to the product and subsequently taking the precise decision to implement any change. Impact Analysis helps us spot problems before they arise.
Software maintenance in general is an ongoing activity and the team structure is derived based on the work structure at any point of time.
Work areas for application maintenance services provided to Mexico City
- Off-site and on-site maintenance
- Bug fixing and trouble-shooting
- Bug tracking and reporting
- Fine-tuning and improvement to product functionality
- Research , design and implementation of new features
Types of maintenance activities undertaken by Pegasus in #location#
- Corrective maintenance: Reactive modification of a software product performed after delivery to correct discovered problems.
- Adaptive maintenance: Modification of a software product performed after delivery to keep a software product usable in a changed or changing environment.
- Perfective maintenance: Modification of a software product after delivery to improve performance or maintainability.
- Preventive maintenance: Modification of a software product after delivery to detect and correct latent faults in the software product before they become effective faults.
The business scenario is changing rapidly and so is the technology that drives enterprises. Applications must quickly evolve to keep pace with changing business needs as well as upgrades in technology. In addition, as a business grows, the demands on existing applications will increase, and organisations must ensure that they are stable and available when their customers need them.
Pegasus' application maintenance and enhancement solutions which are based on pre-agreed SLAs include:
- Quick turnaround of service and change requests
- Preventive maintenance to forestall problems
- Planned and phased enhancements to improve performance of applications
- Helpdesk and production support for problem and incident management
We are a flexible organisation and we can tailor our model and processes to suit your specific needs. We have established several engagements with clients for application management outsourcing services worldwide. More than 3000 customers in 40 Countries including the USA, Canada, Australia, New Zealand, France, Germany, Spain, Norway, Dubai, Bahrain, South Africa, Tanzania, China, Malaysia, Singapore, Hongkong, Trinidad and Tobago have availed our services. We cater to a large number of companies in Mexico City.
If you require customized solutions,
or to know more about us, our services and solutions,
please contact us here or mail us at info@pegasusinfocorp.com.
Our client engagement team will contact you within 24 hours.
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